What is your return policy/guarantee/warranty?

Manito Percussion Congas and drums are guaranteed to be free from defects in workmanship for 5 years from the date of purchase. Nontransferable. Original owner only. Misuse or modification voids warranty.  Manito Percussion Drums can be returned within 30 days after purchase but will incur a 10% restocking fee and must be in original condition. 

Custom Hardware carries a lifetime limited warranty for repair or replacement. Warranty covers defects in materials or workmanship. Buyer pays return shipping. If defect is deemed to be caused by workmanship or material failure, all shipping charges will be credited to the buyer. Fully custom hardware items that are not kept in stock can not be canceled once work has started and are not eligible for returns or exchanges unless damaged or defective. Loaner Mounting Lugs are not covered if the nuts have exceeded the threads, and become seized.

Flat skins and PreMounted heads carry a 60-day limited warranty. Warranty covers defects in materials or workmanship. Flat skins and PreMounted heads may be exchanged for another flat skin or PreMounted head if unused and in original condition only. Skins may not be exchanged if buyer applies any oils or conditioners. Buyer pays return shipping. If defect is deemed to be caused by workmanship or material, all shipping charges will be credited to the buyer.

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